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Unreal Tournament FAQ
Last Updated on: 2000-09-16 01:43:52

This is where you will find useful information about Unreal Tournament for Linux. The following are answers to some frequently asked questions about this game. Please read these before e-mailing Loki Technical Support - Chances are your question is answered here too!

1. Introduction

• 1.1 How to use this FAQ
• 1.2 Authors

2. Requirements

• 2.1 What are the system requirements for this game?
• 2.2 Which Linux platforms does UT run on?
• 2.3 Does UT run on any non-Linux platforms?

3. Demo

• 3.1 Where can I get the Unreal Tournament demo version?
• 3.2 Does the demo support anything other than Glide?
• 3.3 Where can I get technical support for the Linux UT demo?

4. Installation

• 4.1 How do I install the game?
• 4.2 Which installer should I use?
• 4.3 Can I specify the CD directory?
• 4.4 Even after specifying the CD path, it still won't install, because it can't find the CD!
• 4.5 Does the installer work under FreeBSD?
• 4.6 How can I install umod files into the Linux version of UT?
• 4.7 After installing, I can't run the game. It always exits with a SIGIOT.
• 4.8 The game complains about a missing libesd.so. Where can I get that?
• 4.9 Installation appears to have been successful, but the game keeps complaining about a missing 'Entry' and exiting!

5. Display

• 5.1 The intro and sound are really choppy, and the game crashes when I hit ESC.
• 5.2 The game crashed and I can't switch back to my normal resolution using CTRL-ALT- +/-
• 5.3 I'm not getting any fog with the OpenGL renderer!
• 5.4 Can I fix the menu corruption/black boxes instead of text in the menus?
• 5.5 In OpenGL, the whole screen turns white whenever I'm hit, and I can't see anything!
• 5.6 The 428 patch has really slowed the GL version down.
• 5.7 UT crashes on my (G200/G400/Voodoo) when I hit ESC to exit the opening movie.
• 5.8 UT 428a gives me "Glide: Colorbuffers (2,3) failed, failing back ..." when I try to launch.
• 5.9 What does "The file '../System/Core' contains unrecognizable data" mean?
• 5.10 The game displays very slowly/choppily, almost as if running in Mesa software mode, on my TNT/TNT2/GeForce.
• 5.11 How can I change the display resolution of the game?
• 5.12 I just installed UT 436, and now the textures aren't showing up on my GeForce!

6. Networking

• 6.1 Most of the time when I connect to a server on the internet it starts downloading "multimesh".

7. Input

• 7.1 I am rendering in windowed mode and the mouse is grabbed in the window.

8. Sound

• 8.1 I can't get any sound with an Aureal Vortex-based card!

9. Renderer

• 9.1 I installed the Glide[OpenGL, Software] Renderer as default but now want to use the OpenGL[Glide, Software] renderer.
• 9.2 How can I specify my OpenGL library?
• 9.3 9.3 I am using XF 4.0 with my 3dfx card and the textures look really weird. When I exit the game I can see a "No space for texture" error message.
• 9.4 The towers seem to flicker in CTF-FACE.
• 9.5 The game segfaults when trying to use windowed mode with the Glide renderer.
• 9.6 There used to be an OpenGL renderer for Windows, but it's no longer there!
• 9.7 Can I use the Glide renderer with XFree86 4.x?

10. Administration

• 10.1 The web admin won't run!
• 10.2 My changes to UnrealTournament.ini on the server aren't taking effect.
• 10.3 I can't get ngWorldStats working. Can you help?
• 10.4 Is there a way to get just the dedicated server?

11. Miscellaneous

• 11.1 Is there additional information available?

12. Contact

• 12.1 How do I report a bug?
• 12.2 How can I receive technical support?

1. Introduction

• 1.1 How to use this FAQ
  
  
  This FAQ allows you to navigate through the answers by category, or individually, or to view the entire FAQ at once. The full view is also suitable for printing.

  This FAQ is modelled on the Linux HOWTO documents for consistency and ease of navigation.

  
  
• 1.2 Authors
  
  
  The maintainers of the FAQ can be reached by e-mailing faqs@lokigames.com. Please send all correspondance directly related to the FAQlist tool to that address.
  
  

2. Requirements

• 2.1 What are the system requirements for this game?
  
  

  Minimum system requirements:
  Linux kernel version 2.2.X Pentium II with 3D caccelerator card 64 RAM required (128 MB recommended) Video card capable of 640x480 resolution		XFree86 3.3.5 or newer at 16bpp OSS compatible sound card Hard disk with at least 550 MB of space

  
  
• 2.2 Which Linux platforms does UT run on?
  
  
  Unreal Tournament currently only runs on the x86 version of Linux. There is not a version for PPC, SPARC, Alpha, or any non-x86-compatible processor at this time.
  
  
• 2.3 Does UT run on any non-Linux platforms?
  
  
  Unreal Tournament is known to run under the Linux emulator included with FreeBSD. Success has been reported with the Linux emulator under OpenBSD.

  We provide Unreal Tournament for (x86) Linux, and that is the platform on which it is primarily tested. We are not familiar with any Linux-emulation capabilities of other Unix platforms (Solaris, AIX, etc.) and we do not provide a version specific to these other platforms.

  
  

3. Demo

• 3.1 Where can I get the Unreal Tournament demo version?
  
  
  See the UT demo page (http://unreal.epicgames.com/TournamentVersions.htm) for a list of mirrors from which to download.

  NOTE: Loki neither maintains nor supports the demo.

  
  
• 3.2 Does the demo support anything other than Glide?
  
  
  Currently, the UT demo supports only the Glide renderer, which means you do need to have a 3Dfx Voodoo card in order to run it. This situation is not expected to change.

  NOTE: Loki neither maintains nor supports the demo.

  
  
• 3.3 Where can I get technical support for the Linux UT demo?
  
  
  We are not aware of anyone offering support for the demo version at this time.
  
  

4. Installation

• 4.1 How do I install the game?
  
  
  First, download the appropriate update patch from http://www.lokigames.com/products/ut/updates.php3.

  If this is the first time you are installing Unreal Tournament, or if you are doing a complete re-install, you will need to download a patch named ut-install-XXX.run (or for the Game of the Year edition, ut-install-XXX-GOTY.run). The XXX will indicate the version of UT (425, 428, 436, etc.).

  If, however, you have the previous version installed (e.g. 425 when 428 came out, or 428 when 436 came out), you can download the patch to the previous install (ut-patch-XXX.run). NOTE: we do not provide patches for versions prior to 425 -- if you have an existing 400, 400a, 402, or 413 install, you will need to re-install from scratch.

  Once you have the patch downloaded:
  [ From the README: ]

  Before starting the installation process with "sh ut-install-436.run"
  you must have your Unreal Tournament CDROM in your CDROM drive and have
  it mounted.
  
  For example:
  
      $ mount /mnt/cdrom
      $ sh ut-install-436.run
  
  

  
  
• 4.2 Which installer should I use?
  
  
  There are three possible files:

      ut-install-436.run
      ut-patch-436.run
      ut-install-436-GOTY.run
  

  Use ut-install-436.run if you are doing a new installation from a UT retail CD (blue jewel case, blue CD).

  Use ut-patch-436.run if you are updating a UT 428 retail installation. This does NOT work on UT versions prior to 428. Do a new install instead.

  Use ut-install-436-GOTY.run if you are doing a new installation using a Game of the Year CD (red jewel case, red CD).

  Loki does not presently offer support for other UT packages ("Best of Infogrames", "Totally Unreal").

  
  
• 4.3 Can I specify the CD directory?
  
  
  (Beginning with UT 428)
  From the README:

  If you want to install Unreal Tournament remotely you can use the
  SETUP_CDROM environment variable to point to your CDROM drive.
  
  For example:
  
  $export SETUP_CDROM=/path/to/cdrom
  $sh ut-install-428.run
  

  
  
• 4.4 Even after specifying the CD path, it still won't install, because it can't find the CD!
  
  
  Please make certain that Joliet extensions are enabled in your kernel, since the UT CD was burned using Joliet extensions for the long filenames, and that you are using the correct installer for your CD. More information about the specific installers can be found here.

  A quick test is to mount the UT CD and list the files on it. If the filenames are all 8 characters or less, and contain tildes (~), then you do not have Joliet extensions enabled.

  Please re-build your kernel and modules after enabling Joliet extensions under the iso9660/cd-rom file system. Refer to your distribution's documentation (or the Linux Documentation Project at http://www.linuxdoc.org/) for instructions on re-compiling and installing your kernel.

  If you are running SuperMount or an auto-mounter, you may need to manually un-mount and re-mount the CD prior to pressing "Retry". You may also need to kill the associated daemons, in order to prevent them from confusing the CD detection.

  
  
• 4.5 Does the installer work under FreeBSD?
  
  
  Yes. You may need to either specify the CD directory (see the question "Can I specify the CD directory?"), or you may need to make certain that Joliet CD-ROM extensions are available. The original UT CD uses the Joliet extensions for the long file names, and the files will not be detected, copied, and patched if they cannot be found.

  You may also need to use the version of bash from /compat/linux/bin in order for the script itself to run.

  
  
• 4.6 How can I install umod files into the Linux version of UT?
  
  
  Please use the UModPack set of utilities, which is available from http://umodpack.sourceforge.net/.
  
  
• 4.7 After installing, I can't run the game. It always exits with a SIGIOT.
  
  
  There are several possible SIGIOT problems/solutions.

  First, if the SIGIOT occurs shortly after a line indicating an fread error, the UT data files did not install correctly. If you have one available, please try installing from a different CD-ROM drive. Not all drives can correctly handle the copy protection on the CD. You should also check the md5sums of your CD against one of the lists at: http://www.lokigames.com/~heimdall/support/md5sums/. If the md5sums do not match, your drive is not reading the CD correctly. (ut-cd1.txt is for the original UT retail release, ut-goty-cd1.txt and ut-goty-cd2.txt are for the CDs of the Game of the Year edition.)

  Second, if the SIGIOT occurs after an audio initilization, or if you upgraded UT from a previous install, you will need to rename your ~/.loki/ut/UnrealTournament.ini (if you want to carry over any customizations) and allow UT to re-create its own default UnrealTournament.ini.

  Third, if you are trying to run the OpenGL renderer but you have not configured the drivers yourself, you will need to either configure your own OpenGL drivers (see our FAQs on the subject) or you will need to switch to the software renderer.

  Finally, if you are installing using a Game of the Year CD, please make sure that you are using the correct installer. The retail release (blue CD, blue CD jewel case inserts) uses ut-install-436.run, and the GOTY release (red CD, red CD jewel case inserts) uses ut-install-436-GOTY.run.

  
  
• 4.8 The game complains about a missing libesd.so. Where can I get that?
  
  
  libesd.so is part of EsounD. You can download the project's files from http://www.tux.org/~ricdude/EsounD.html. You do not have to have the esd service running to play the game, but the library does need to be present in order to run the game.
  
  
• 4.9 Installation appears to have been successful, but the game keeps complaining about a missing 'Entry' and exiting!
  
  
  Under some circumstances (such as using an unsupported CD), the maps are not uncompressed during the installation. The opening screen of Unreal Tournament is actually a map, called "Entry", which should be named /usr/local/games/ut/Maps/Entry.unr If this file is missing, the installation was not successful and you should make sure you are using the correct installer for your CD.

  If, however, the file is present but is called Entry.unr.uz, it is still compressed. Since the maps were not shipped on the retail Unreal Tournament in a compressed format, you are either trying to use a GOTY CD (or one of the other, currently unsupported, Unreal Tournament releases) with the regular installer, or the uncompression step failed.

  If you have a number of .uz files in your Maps/ directory, you will need to uncompress them after the installation. A description for doing so (particularly with non-GOTY compressed CDs, such as the "Totally Unreal" and "Best of Infogrames" packages) can be found at http://fenris.lokigames.com/show_bug.cgi?id=2664

  See also here for information regarding which CDs are currently supported.

  
  

5. Display

• 5.1 The intro and sound are really choppy, and the game crashes when I hit ESC.
  
  
  You are running in software OpenGL mode via Mesa. You will need to either install the correct OpenGL drivers for your video card, use Glide if you have a Voodoo card, or switch to the built-in UT software renderer.
  
  
• 5.2 The game crashed and I can't switch back to my normal resolution using CTRL-ALT- +/-
  
  
  After running "xvidtune -unlock" you can change resolutions normally.
  
  
• 5.3 I'm not getting any fog with the OpenGL renderer!
  
  
  This is a known issue with UT 425 and has been fixed in 428.
  
  
• 5.4 Can I fix the menu corruption/black boxes instead of text in the menus?
  
  
  This appears to occur with some OpenGL implementations.

  In ~/.loki/ut/System/UnrealTournament.ini, change the value of UsePalette from 1 to 0, like so:

      [SDLGLDrv.SDLGLRenderDevice]
      UsePalette=0
  

  
  
• 5.5 In OpenGL, the whole screen turns white whenever I'm hit, and I can't see anything!
  
  
  Some of the Utah-GLX supported cards exhibit this behavior. The work-around is to set a variable in your ~/.loki/ut/System/UnrealTournament.ini. Look for the section [SDLDrv.SDLClient], and the variable ScreenFlashes. Change it to:

      ScreenFlashes=False
  

  
  
• 5.6 The 428 patch has really slowed the GL version down.
  
  
  [The correct solution is to upgrade to UT 428a or UT 436, as the fix is included with that patch. Please reference 5.10 for more information.]

  [deprecated answer, left for maintenance reasons - do NOT use]:
  Please download the following file: http://www.lokigames.com/~vogel/UT/SDLGLDrv.so and place it into your /usr/local/games/ut/System directory (or the System directory under your install directory if different from the default). This will clear up GL issues on several cards, including the G200, G400, and GeForce-based cards.

  
  
• 5.7 UT crashes on my (G200/G400/Voodoo) when I hit ESC to exit the opening movie.
  
  
  Try setting the environment variable SDL_VIDEO_X11_DGAMOUSE to 0 prior to launching UT.
  
  
• 5.8 UT 428a gives me "Glide: Colorbuffers (2,3) failed, failing back ..." when I try to launch.
  
  
  Replace the libSDL-1.1.so.0 in ut/System with the file from the UT 428 patch. If you do not have this file handy, you can download it from http://www.lokigames.com/~heimdall/ut/libSDL-1.1.so.0.
  
  
• 5.9 What does "The file '../System/Core' contains unrecognizable data" mean?
  
  
  If, for some reason, UT decides to segfault, it will often dump a core file. This file ends up in the System directory. The next time you start the game, UT will see this core file and attempt to load it, resulting in the "unrecognizable data" message, and a subsequent crash. To fix this, simply remove the core file from '/path/to/your/install/directory/System/', and all should be fine.
  
  
• 5.10 The game displays very slowly/choppily, almost as if running in Mesa software mode, on my TNT/TNT2/GeForce.
  
  
  From the UT 428a README.PATCH.428a:

  [SDLGLDrv.SDLGLRenderDevice]
  UseTNT                  // workaround for TNT/TNT2 cards
  
  Set this to one if you experience problem with your TNT/ TNT2 cards
  

  This answer also applies to 436 and 436-GOTY. Note that as of 436, all nVidia-based users should be using OpenGL instead of SDLGL. You will need to edit your UnrealTournament.ini for this to take effect. See 9.1 for information about selecting the correct renderer.

  
  
• 5.11 How can I change the display resolution of the game?
  
  
  Normally, this is done from within the game using the Options menu. However, for some video card/driver combinations, this may not work correctly. In those cases, you may edit your ~/.loki/ut/System/UnrealTournament.ini file (and possibly the /usr/local/games/ut/System/UnrealTournament.ini file to make the global change for future users). You will need to change some variables (WindowedViewportX, WindowedViewportY, FullscreenViewportX, FullscreenViewportY), in the [SDLDrv.SDLClient] section of the file. So, for instance, if you wanted to run UT at 800x600, that portion of the file would look like:

  [SDLDrv.SDLClient]
  WindowedViewportX=800
  WindowedViewportY=600
  FullscreenViewportX=800
  FullscreenViewportY=600
  

  Note that not all cards support all possible resolutions.
  
  
• 5.12 I just installed UT 436, and now the textures aren't showing up on my GeForce!
  
  
  You will need to use the OpenGL renderer rather than the SDLGL renderer. The default OpenGL setting is the SDLGL, which is supported on all OpenGL cards, but the UseS3TC=1 setting does not necessarily work.

  The preferred renderer for nVidia GeForce cards is the OpenGLDrive, which can be configured by editing ~/.loki/ut/System/UnrealTournament.ini, by changing the lines:

  [Engine.Engine]
  GameRenderDevice=SDLGLDrv.SDLGLRenderDevice
  WindowedRenderDevice=SDLGLDrv.SDLGLRenderDevice
  RenderDevice=OpenGLDrv.SDLGLRenderDevice
  

  to the following:

  [Engine.Engine]
  GameRenderDevice=OpenGLDrv.OpenGLRenderDevice
  WindowedRenderDevice=OpenGLDrv.OpenGLRenderDevice
  RenderDevice=OpenGLDrv.OpenGLRenderDevice
  

  Note that the new OpenGL renderer has a separate configuration section (OpenGLDrv.OpenGLRenderDevice) from the default SDLGL renderer (SDLGLDrv.SDLGLRenderDevice). This means that you may need to re-set your UseTNT and UseS3TC settings in the new section.
  
  

6. Networking

• 6.1 Most of the time when I connect to a server on the internet it starts downloading "multimesh".
  
  
  It is strongly advised that you install the official Bonuspack available at http://download.cnet.com/downloads/0-10044-108-58371.html?bt.dl-10008.EpicMegaGames.10044-108-58371 which includes the required files to play on most internet servers nowadays.

  There is a tarball available from FilePlanet (http://www.planetunreal.com/dl/nc.asp?nalicity/utother/ut-bonuspack.tar.gz ).

  
  

7. Input

• 7.1 I am rendering in windowed mode and the mouse is grabbed in the window.
  
  
  You can press CTRL-G to change between grabbing or not. Alternatively you can change the UnrealTournament.ini file to specify whether you want mouse grabbing enabled per default or not.
  
  

8. Sound

• 8.1 I can't get any sound with an Aureal Vortex-based card!
  
  
  First, you need to be using the new drivers from http://aureal.sourceforge.net/, rather than the older drivers from http://linux.aureal.com/ These drivers are much more complete.

  Second, it has recently come to our attention that the 1.1.2 release of the drivers are no longer compatible with UT and/or OpenAL. The 1.1.1 drivers are known to work correctly with UT, so you should drop back to 1.1.1 in order to run the game with sound.

  From a fenris suggestion, for dealing with 2.4.x:

  * Check out the cvs repository from sourceforge for the aureal driver with a -D
  (date) tag of: '2000-09-09 04:14:42'.  This fetches the file versions that most
  closely resembel the original aureal source with fixes for 2.4.x (non-testX
  versions).
  * Edit the Makefile to point to the kernel include tree.
  * make
  * install -o root -g root -m 444 au8830.o
  /lib/modules/2.4.0/kernel/drivers/sound
  

  
  

9. Renderer

• 9.1 I installed the Glide[OpenGL, Software] Renderer as default but now want to use the OpenGL[Glide, Software] renderer.
  
  
  ** Edit the following lines in either
  
  (HOME)/.loki/ut/System/UnrealTournament.ini
  
  or
  
  (INSTALL_PATH)/ut/System/UnrealTournament.ini
  
  
  To use the SDLGL renderer reccomended for DRI users (non-nVidia XFree86):

     [Engine.Engine]
     GameRenderDevice=SDLGLDrv.SDLGLRenderDevice
     WindowedRenderDevice=SDLGLDrv.SDLGLRenderDevice
     RenderDevice=OpenGLDrv.SDLGLRenderDevice
  

  To use the OpenGL renderer reccomended for nVidia cards:

     [Engine.Engine]
     GameRenderDevice=OpenGLDrv.OpenGLRenderDevice
     WindowedRenderDevice=OpenGLDrv.OpenGLRenderDevice
     RenderDevice=OpenGLDrv.OpenGLRenderDevice
  

  To use the Glide renderer used with voodoo cards on XFree86 version 3 only:

     [Engine.Engine]
     GameRenderDevice=GlideDrv.GlideRenderDevice
     WindowedRenderDevice=GlideDrv.GlideRenderDevice
     RenderDevice=GlideDrv.GlideRenderDevice
  

  To use the Software renderer (no hardware acceleration required):

     [Engine.Engine]
     GameRenderDevice=SDLSoftDrv.SDLSoftwareRenderDevice
     WindowedRenderDevice=SDLSoftDrv.SDLSoftwareRenderDevice
     RenderDevice=SDLSoftDrv.SDLSoftwareRenderDevice
  

  ** Global settings are made in (INSTALL_PATH)/... and local ones in your home directory. When you first run Unreal Tournament it will copy the version of UnrealTournament.ini from (INSTALL_PATH)/... to your home directory and from there on only use the one in your home directory.
  
  
• 9.2 How can I specify my OpenGL library?
  
  
  You can choose the OpenGL library Unreal Tournament tries to use by specifying the path to it in your UnrealTournament.ini:

     [SDLGLDrv.SDLGLRenderDevice]
     OpenGLLibName=libGL.so.1
  

  or:

     OpenGLLibName=/opengl/library/path/libMYGL.so
  

  (If you are using the OpenGL renderer, you will need to make the change in the [OpenGLDrv.OpenGLRenderDevice] section.)

  
  
• 9.3 9.3 I am using XF 4.0 with my 3dfx card and the textures look really weird. When I exit the game I can see a "No space for texture" error message.
  
  
  This is a bug in DRI that got fixed recently (07/31/00). You have to use the CVS version of DRI.
  
  
• 9.4 The towers seem to flicker in CTF-FACE.
  
  
  If you have a 3dfx card please choose the Glide renderer. Otherwise try to use 32 bit renderering which should resolve the issues you are seeing and also will enhance the display quality.
  
  
• 9.5 The game segfaults when trying to use windowed mode with the Glide renderer.
  
  
  Glide doesn't support rendering in a window.
  
  
• 9.6 There used to be an OpenGL renderer for Windows, but it's no longer there!
  
  
  Daniel Vogel developed and hosted a replacement OpenGL renderer while he was at Loki. He is now employed by Epic, and his renderer is available from the Unreal Technology site (http://unreal.epicgames.com/).
  
  
• 9.7 Can I use the Glide renderer with XFree86 4.x?
  
  
  Since the Glide renderer was written to glide2, and XFree86 4.x uses glide3, this renderer is not supported under XFree86 4.x.
  
  

10. Administration

• 10.1 The web admin won't run!
  
  
  You can edit ~/.loki/ut/UnrealTournament.ini, and change the section under [UWeb.WebServer] from:

      Applications[0]=UTServerAdmin.UTServerAdmin
      ApplicationPaths[0]=ServerAdmin
      Applications[1]=UTServerAdmin.UTImageServer
      ApplicationPaths[1]=images
  

  to:

     Applications[0]=UTServerAdmin.UTServerAdmin
     ApplicationPaths[0]=/ServerAdmin
     Applications[1]=UTServerAdmin.UTImageServer
     ApplicationPaths[1]=/images
  

  
  
• 10.2 My changes to UnrealTournament.ini on the server aren't taking effect.
  
  
  One change introduced by the new patch is that the configuration files are now read from and stored in ~/.loki/ut/. This can cause conflicts with servers configured with previous patches.

  To work around this and restore the old behavior, launch Unreal Tournament as follows:

      ut -nohomedir
  

  This works with UT, starting with 425b.

  
  
• 10.3 I can't get ngWorldStats working. Can you help?
  
  
  There is an installation help page at http://abfackeln.com/info/ut-installer.html which can help you configure ngWorldStats correctly on your machine.
  
  
• 10.4 Is there a way to get just the dedicated server?
  
  
  Visit http://unreal.epicgames.com/utServers.htm for information on how to get the Linux dedicated server package. You nust sign up for the utservers list in order to get access to the current, Loki-maintained package.

  NOTE: Loki does not provide technical support for this version. Bug reports are welcome, but questions regarding the server packages should be submitted to the newsgroup (news://news.lokigames.com/loki.games.ut) or to the UT Servers mailing list.

  If you are willing to run a UT 400 server, there are instructions available through: http://www.utworld.net/help/serveradmin/linux.html

  The Admin Page's Linux page (http://www.planetunreal.com/TheAdminPage/TheLinuxServer.htm) has a link to user-compiled 413 and 428 packages.

  
  

11. Miscellaneous

• 11.1 Is there additional information available?
  
  
  Yes, http://openut.sourceforge.com has a very good FAQ on Unreal Tournament for Linux and links to third party tools.
  
  

12. Contact

• 12.1 How do I report a bug?
  
  
  Please visit our publicly accessible bug database (http://fenris.lokigames.com/) and post a bug report. Be sure to first check the list of known bugs and fixes/patches.
  
  
• 12.2 How can I receive technical support?
  
  
  We support our products by e-mail (preferred) and phone. Phone support is available by calling (714) 508-2140 between the hours of 9:00 a.m. and 5:00 p.m. (Pacific Standard Time) Monday through Friday, except holidays.

  Loki does not provide technical support for the UT server, only the client. One good source of information on running a server (and the related settings) can be found at: http://www.planetunreal.com/theadminpage.